Terry Robinsonsays:December 7, 2019 at 7:50 pm
Hey so I did the ID part and got a reply saying this!!
We reviewed your report, but it looks like things have already been sorted out with your account. If this happens again, please reply to this email with details, and we’ll do our best to help.
If you have additional questions about Facebook features, updates or policies we recommend checking out the Help Center:
I tried to do the ID part again to see maybe it did it for the new account I open until I get my account back. Not sure if im able to do this but I really needed to get back into my account the guy is scamming people, talking ugly to friends and family like he’s me. Is there anything else I can do? my page still shows up on my laptop I just cant get into it since he changed he password and email it dose recognize a few old passwords but when I go through the process it all just go’s to him o his email! and wont let me do any recovery!!
- Saeedsays:January 9, 2020 at 12:37 pmHello TerryThe email you receive is clearly stating “please reply to this email with details”. So did you try to reply and provide the details to Facebook?.Usually, when you try recovery account against your compromise account, then on the other hands, someone else receiving notification and letting Facebook know that he is the owner. But Facebook is still allowing you the chance to reply to their email and provide in-depth details.These details to prove that you are the owner, and let them know how you lost access to your account and mentioned activities that suppose you are not doing that.Reply
Airhuoyor Gareth Augustinesays:January 8, 2020 at 1:58 pm
my Facebook account of over 10yrs was hacked, my name “Airhuoyor Gareth Augustine” has been changed to Jhayn Joanna, my gender, my email address and phone number have been changed, while my nationality Nigeria also changed to Philippines. every attempt to recover it have proved abortive. All my friends list and my quotes are still intact. please help me to recover this account, because I created my school page on this Facebook account.
ReplyNino Prodansays:March 31, 2020 at 10:28 am
When I log into Facebook, I get a message to that says:
To confirm your identity, we will text a confirmation code to your phone.
O +1-my phone number
The problem is, I no longer have this phone number. So, Facebook is not letting me access my account.
- Saeedsays:March 31, 2020 at 8:26 pmThere are multiple options for recovery. Like you can use another recovery option other than your phone. Did you provide an alternative email account or alternative recovery option?Reply