How to Fix Facebook Messenger Not Showing Messages Error

Do you know that Facebook Messenger not showing Messages Fix? Facebook Messenger is one of the most popular and leading latest messaging applications. There are a lot of new features to make better your conversation with friends and family members. However, sometimes it can bring common problems like unable to load videos, photos, and other media messages sent but not delivered, something went wrong, etc. While Messenger not showing messages error is one of the famous among them. People do see such issues on iPhones, iOS, and Android devices. Moreover, it’s generally on Android devices.

Anyway, today you will learn in this post different solutions to fix the problem with Facebook Messenger not displaying messages. These conversations or messages may from non-Facebook friends, friends, strangers, from one person, and or Facebook Marketplace. All these solutions or fixes are for various users, thus you require to try the given solutions or fix all of them one by one. I am not sure which one will fix your issue of Messenger not displaying messages or Messages Notifications. However, but I sure that at the end of the post, you will fix your problem. So, without any hesitation or discussion, let’s begin.

Read: How to Block and Unblock a Business Page on Facebook 2021

Why Facebook Messenger Not Showing Messages? Reasons.

There are many reasons due which your Messenger not showing Messages on your Smartphone devices. However, maybe you received these messages from one friend, non-Facebook friend, stranger, your inbox messages, or entire messages. Well, these guidelines are only working for Mobile users. Here are the known reasons why your Facebook Messenger not showing messages.

  • It is a bug on the Facebook Messenger app
  • You may not have enough internet data to let Messenger disaplay your messages
  • It is the Old cached data on your Mobile device
  • Your Facebook Messenger application is not up to date
  • Limited Messenger permission
  • If you do not see marketplace messages, then it is the Facebook Marketplace’s unavailability in your region.
  • It’s your WiFi or internet connection.
  • You are unable to see messages from non-Facebook friend stranger, it is because of the New Messenger delivery options on FB Messenger
  • You may have accidentally archived or ignored a chat from one person on FB Messenger. That is maybe the cause you do not view a message from one person
  • Maybe you are using an old or outdated version of the Messenger app

Facebook Messenger Not Showing Messages Fix

Facebook Messenger will not be able to display you different messages in your inbox, all of them from a Non-Facebook Friends or one single person. However, it may because of one of the above reasons. Thus, you know the reason now, you can handle such problems to fix the issue. While you are not a tech user, then walk through the below different guidelines for solutions one by one. Trust me one of them will work for you to fix your problem of not showing messages. Let’s show you how to fix it.

Diagnose Your Wi-Fi or Cellular Data connection

If you do not know that your Internet data is not enough to show your message on your Facebook Messenger. Also, could be some unknown problems with your data or WiFi connection. So, first of all, WiFi and Networking disable or turn off and on your WiFi or data connection or recharge your line. Again open your Messenger and absolutely the problem will be resolved now. If the issue still not resolved then diagnose your data connections. Here is how to do it:

  • Swipe down from the top of your mobile screen
  • Select the Gear icon to go to your Mobile settings
  • Then tap on the Sim Cards and Mobile Networks
  • Select the Advanced Settings option then the Mobile network diagnostics option
  • Finally, restart your device and you can also check to view your messages on

Get and Install the Latest Version of Messenger

If you are still you’re the old version of the Messenger app and do not update the Messenger on regular basis. You may get errors and seeing unusual issues. For instance, It will not display different messages and conversations, etc. Perhaps you require to get the latest version or update your Facebook Messenger app which is available on App Store and Play Store. Then restart your smartphone and open the Messenger application, definitely, the issue will be resolved now.

Do not use the Beta tester for the Facebook Messenger App

According to my experience a lot of problems with my Messenger app on my Android smartphone. You will get unstable updates on a beta tester (as it received improvements), thus an update can be full be bugs and different Messenger problems. However, not displaying or showing chats or messages may be one of them. So you need to download and install the latest version update available to the public, you may require to quit the Messenger beta program or use another Gmail account to install a stable update. Check-in case the issue is resolved.

Clear Cached data of the Messenger app

Sometimes you may have not removed or cleared your Messenger cached or data history for a long time. For your knowledge, the Messenger app keeps some of the data from your account. When you are connected to the internet connection and using Messenger, the application uses data for a faster user experience. Thus it can be sometimes annoying. That is maybe the valid reason you are having a problem with the Messenger application showing messages. Let me show you in the following way.

If you have download and installed the updated version of Facebook Messenger, but do not tried to be a beta tester for the application. Also, you have to resolve the problem with your WiFi connection and internet data sim cards. But the issue is still available there, it is due to the cached data, Messenger app still thinks and uses it as valid history. You need to remove cached data once a week or month and it is a good practice to keep Messenger working. To remove or clear data or cached Messenger app data on your Smartphone, then follow the below way.

  • Go to your Android Mobile Settings app
  • Tap on the Apps option
  • Select the Manage Apps option from the list
  • Now locate and tap on the Messenger app.
  • Tap on the Clear data option and restart your device
  • Now navigate your Messenger app and check if the issue is fixed for messages not displaying up.

Read: Mute Unmute Conversations on Facebook & Messenger Web App

You have Ignored or archived a Chat or Conversation

In Facebook Messenger, the app te Archive and Ignore are the best features. Maybe you archived or ignored a chat due to any reason or accidentally. After that, you may notice that you are not receiving messages not showing up in your messenger inbox from some non-Facebook friends or a person. In this case, you need to Unignore that ignored chat or go ahead undo archive that conversation. In the end, you will start to view those messages not displaying in your inbox from strangers non-facebook friends or strangers.

Check Hidden Inbox or Message Requests

Facebook Messenger always filters messages from non-Facebook friends and strangers. So those messages are not appearing in the messenger main chat box. However, such messages are always available there and await you to accept the request to be a normal nor regular chat in the Messenger main inbox. This is one of the reasons why you do not see some messages from non-Facebook friends or users.

Go to your Message Requests in the Messenger app also known as the hidden inbox on Messenger. Accept the request to start viewing messages in the inbox. To do so:

  • Tap your Profile picture and tap on the Message Requests option you will see two sections
  • YOU MAY KNOW and SPAM options
  • Check for Messages or chat in any section.

However, to make one showing in the main inbox on Messenger, simply reply to any of the conversations and you are good to go. You should now see those messages not showing up earlier in the Messenger app.


Here are some of the frequently asked questions by various people and might interested to read it.

Why can’t I see my messages on Facebook messenger 2021

If you unable to see your messages or you are getting a “No Internet Connection” error try: Update your Messenger app to the latest version. Quitting and reopening the Messenger application. Checking your Internet or Wi-Fi connection.

My Messenger is not working

If you are getting trouble signing into Messenger, please confirm that you have the most latest version of the Messenger application installed. Updating to the updated version of the Messenger app. Restarting and open it again the Messenger application. Checking your internet or Wi-Fi connection.

Facebook Messenger not showing messages iPhone

If you are using Messenger on your iPhone device and not working, you may be using an old or outdated version of the application. Go to your App Store and then the Account section located on the upper right-hand side corner of the screen. Then scroll down to the Update section.

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Published June 9, 2021Categorized as Tech

By Umar Ali

Umar Ali is a passionate content writer. He feeds many blogs with his unique content. He loves creating contents tutorial content. And contribute many guest articles on different websites.

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